Here is a selection of Questions that we often hear. Our team of Experts are ready to assist you with your Garage Door requirements.
Q.
The Light in the Door Opener is not working
A.
99% of the time it is simply a broken Bulb. Carefully remove the Cover and replace the Bulb. If you need help, call A1 Garage Doors! Just keep in mind that this is an expensive way to change a Lightbulb!
Q.
My Door is crooked, what is wrong?
A.
The Cable may be broken or the Door has come off its Track.
Q.
Where do I get Weather Stripping or Door Seals?
A.
A1 Garage Doors can supply and install this for you. Reducing ingress of moisture, Reducing heatloss, Reducing noise.
Q.
I have never serviced my Garage Door. Why start now?
A.
A1 Garage Doors recommend that you service your Door every year. Making sure all moving parts are running smoothly. Regular servicing will lengthen the life of your Door and Door Opener considerably. Avoiding the frustration and expense of costly repairs.
Q.
Why is my Garage Door running so loudly?
A.
It is definitely due for a service! Check for obvious signs of restricted door movement and call A1 Garage Doors!
Q.
I’m locked outside and can’t get the Garage Door open!
A.
You will need to call a lock smith to get you into the House. Check there is not a general Electricity outage. Replace the Batteries in your Remote. Call A1 Garage Doors for further problem solving.
Q.
There are two Springs on my Garage Door. Do I need to replace both?
A.
Definitely. If one Spring has broken, the other is about to fail. A1 Garage Doors highly recommend replacing all Springs at the same time.
Q.
Recently I had my door adjusted. Now the Door stops an inch from the ground.
A.
This is a sign that the Motor is getting old and needs replacement. As mechanical equipment gets old, it becomes less accurate and reliable.
Q.
I lost my remote, where do I get a new one.
A.
A1 Garage Doors can supply you a new remote. We can also come out to your home and program the new remote to get it working for you.
Q.
The Garage Door won't close. The Light is just flashing.
A.
Something is possibly blocking the Sensor or the alignment is out of place. We may need to adjust the sensor sensitivity.
Q.
Should I use an Installer?
A.
Yes. Highly recommended
1. A Garage Door is the largest mechanical object in your Home.
2. Has a large number of small parts.
3. Connecting the springs can be particularly dangerous.
4. Proper installation is critical to the performance of your Door.
5. Disposal of your old Door.
6. Incorrect installation can void some warranties
Q.
What happens to my old Door?
A.
A1 Garage Doors will remove your old garage door for you and dispose of this appropriately.
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